Helping Hand Holidays' Terms and Conditions of Baby Equipment Hire

Please read these terms and conditions carefully before ordering. Payment received by Helping Hand Holidays for the hire of any baby equipment constitutes acceptance of these terms and conditions.

 Collection/Returning of hire equipment:

All hire items will be collected on day of departure at 10am or at another agreed upon time between the hirer and the owner. If the hirer is not available at time of collection, the owner must be notified as to where and how the items can be collected, e.g. items being left at reception or outside of hotel room. In most cases, the owner is able to gain access to the hotel room to collect the hire items, but this cannot be guaranteed. If the items cannot be obtained on the day of departure at 10am (or another agreed upon time), the daily hire rate will be charged until collection of items is possible. Please help us make sure our items are not lost as the hotels and property managers cannot take responsibility for the hire items.

The Hirer acknowledges that the hire of any equipment from Helping Hand Holidays ("the owner") is subject to the following hire conditions:

1.   That all hire equipment remains the property of the owner.

2.   The Hirer agrees to, at all times, keep themselves acquainted with the state and condition of the equipment and ensure that it remains safe and serviceable. In the event of equipment becoming unsafe, the hirer must immediately notify the owner. It is the hirer's responsibility to ensure that any equipment hired is appropriate for its intended use. It is the hirer's responsibility to decide if the equipment is safe for its intended use. 

3.   Insurance of the equipment is the responsibility of the hirer – Helping Hand Holidays does not effect any insurance whatsoever on the equipment. 

4.   The hirer will pay the owner for all equipment lost, returned damaged or incomplete whilst on hire at the equipments’ current replacement cost.

5.   The owner does not give any warranty in respect of the condition of the hired equipment, or its suitability for any particular purpose.

6.   The owner does not accept responsibility for any injury to person or persons or damage to property belonging to the hirer or to anyone else, which arises from the use of any equipment hereby hired, however any such injury may arise or be caused.

7.    Exclusion Clause:

  1. Indemnity.
    The hirer shall indemnify and keep indemnified and save harmless the owner and the owners servants and agents from all damages, suits, actions, claims and demands of every description whatsoever and howsoever arising either directly or indirectly from use, maintenance, transport, operation of the goods or otherwise and whether resulting from the negligence of the owner, it’s servants or agents or otherwise,
  2. Exclusion of liability.
    The owner shall not be liable to the hirer or the hirers servants or agents for any damages, suits, actions, claims and demands of every description whatsoever and howsoever arising either directly or indirectly from representations warranties terms and conditions express or implied (except in so far as statutory conditions and warranties cannot be excluded under part V Division 2A of the Trade Practices Act (1974) or relevant state legislation) use, maintenance, transport, operation of the goods or otherwise and whether resulting from the negligence of the owner, it’s servants or agents or otherwise,
  3. Operation of clauses.
    Clause A & B hereof to the extent they are inconsistent with other clauses, terms or conditions of this agreement are to override such clauses and be of paramount force.